August 5, 2016 - August 5, 2016 | Bangalore

Root cause analysis involves searching backwards from an undesirable effect (or problem) to its cause(s) and addressing those causes. “Root Cause” implies that there is a single cause for a problem when in fact, there may be multiple causes working together to trigger the undesirable event. The objective of Root Cause Analysis is to identify potential causes, determine which cause(s) are root cause(s) and address those root causes to ensure the problem does not recur.

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